At OW BIKES, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products, including professional road bikes, mountain bikes, spare parts, and accessories.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
a. Personal Information
When you place an order, contact us, or register on our website, we may collect:
Full name
Email address
Phone number
Shipping and billing address
Payment information (processed securely via third-party providers)
b. Non-Personal Information
We may automatically collect:
IP address
Browser type and device information
Pages visited and time spent on the website
Cookies and usage data
How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate with you about orders, services, or inquiries
Improve our website, products, and customer experience
Send promotional offers or updates (only if you opt in)
Prevent fraud and ensure website security
Cookies and Tracking Technologies
Our website uses cookies to:
Remember your preferences
Analyse website traffic and performance
Enhance your browsing experience
You can disable cookies through your browser settings; however, some features of the website may not function properly.
Sharing Your Information
We do not sell, trade, or rent your personal information.
We may share your information only with:
Trusted third-party service providers (payment gateways, shipping companies, analytics tools)
Legal authorities if required by law or to protect our rights
All third parties are required to keep your information confidential.
Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
However, no online system is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
Access your personal information
Request correction or deletion of your data
Opt out of marketing communications at any time
To exercise your rights, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
OW BIKES
📧 Email: info@owbikes.com
📞 Phone: (+20) 155 602 1600
📍 Location: Clove Mall, New Cairo, Egypt